Consumer Engagement

Your customers are just as sensitive as you are to rising health care costs – consumer out-of-pocket spending exceeds $.5 trillion every year. Which means managing the member experience with consumer-driven processes is more important than ever.

OptumInsight solutions can help you gain, retain, and better serve customers throughout the continuum of care with innovative tools and services that let them:

• Access hospital and provider cost and quality information
• Employ benefit analysis and comparison tools
• View and organize bills, payments, and records in one easy-to-use system